Effective Business Communication

COURTESY:

              Courtesy means be familiar with not only with others aspect but also with their feelings and emotions.It includes the sincere  and the respective behaviour towards everybody.The courtesy includes that how we communicate with politeness and respect with our employees and customers to make a professional environment in the business field.As it is a effective C(courtesy) of the business communication.

The courtesy message is not at all prejudice.It includes the consideration of both the feelings and viewpoints of the receiver.The message should be positive and not hurt the feelings and discourage anyone.

References:

https://www.slideshare.net/aroobabaig/courtesy-7cs-of-communication

http://www.managementstudyguide.com/seven-cs-of-effective-communication.htm

Courtesy also means avoiding gender bias in writing.Women resent the gender bias in words like man-power, man-made, best-man for the job. There is an increasing use of the word chairperson for chairman. Instead of saying “Each customer is expected to pay his bill”, say ‘all customers should pay their bills’. Some women resent the use of Mrs / Miss which are indicative of marital status thus showing gender bias. They prefer Ms. to the others.

Email is used for fast and efficient business communications. And using  the receiver’s name is one way to fill courtesy into those quick emails. Remember to always use proper English as well as complete sentences in your business emails. Although we most often think of important business communication happening in writing, it is still important to remember courtesy in your business conversations and meetings. When you ask someone to complete a work, use a “please” and a “thank you.”Other sources of communication include organisation charts, and newsletters. Most of these styles are different to an organisation or company. One simple act of courtesy is to make certain that you spell names correctly. 

Saying “good morning” or “goodbye”  takes  no time and very little attempt. So, for a small funding on your part, you can increase the friendship at work and reduce stress.

                              Effective Business Communication

   The way we communicate with audience basically in emotional situations shows our confidence level.we need confidence to put our point of view,express feelings, impress our costumers . communication and confidence both are equal.As one is not better without another.For instance we have good communication skills or we speaks one or more languages in fluency but the lack of confidence level put a bad impression on others.

    A confidence is needed in every field like Education, work and other fields. But we communicate with anyone we should be confident to express our feelings in excellent way.The  business is professional platform and it always need that kind of person who is smart and know how to run the company because in some works the lot of work is based on the technology and it needs conviction .Apart from it, the confidence is not only important  in communication as well as the gestures and postures has also essential in the professional field.

http://www.huffingtonpost.com/christy-matta-ma/be-confident_b_1455920.html

To communicate with confidence there are some ways :

1) while you are communicating with your boss or other seniors you have to show your views in a clear way to and more your ideas have the clarity the conversation will be received with more thoughtful interest.Always try to put your own ideas so there will no risk of anything goes wrong.

2)You cannot weaken once you go in for express your ideas or opinions. Get right to the point. Clarity and directness give you power and authority, especially when you're trying to communicate with seniors.

Never lead with  any type of excuse which shows insecurity. Start your communication with a strong validity of your ideas or opinions. Each time your view is challenged it gives you an opportunity to increase the validity of your ideas. View these challenges not as rejections, but as welcomed opportunities.

3)Thirdly,Senior executives value thoughtful input from others.They like to be challenged and to challenge back when they share opposing views. Whenever you get the opportunity to generate and contribute to a critical thinking conversation, engage in this dynamic with a spirit of cooperation .

When you are cooperative and open minded you inspire dialogue that builds solution.You  having the ability to get others to question and get more deeply what you bring to the table.

4) If you approach senior executives with  your ideas and opinions will not be taken seriously. Your attitude, approach and tone of voice reveal everything. Respect yourself first by showing confidence and then always be respectful when sharing your ideas.

5)It takes extraordinary courage to be confident in yourself while sharing your ideas, especially if you work on a team where you aren't necessarily seen as the type to voice ideas or opinions. Sometimes that isn't always personal. . As you look around at your peers, you may feel there's a normal way of dressing, speaking, looking, and acting and it can be compelling to maintain status Que. Keep in mind, however, great successes never obey status.The more genuine you allow yourself to be regardless of company culture and the more willing you are to put what you think out there, the more successful you will inspire your team to be. 

In any type of communication your emotions can confuse  you. Go into each interaction knowing your emotions cannot be trusted. You may feel shy, insecure and uncertain.Just try to go through these ways to feel confident while communicating with audience.

                  

                       Effective Business communication

Heading towards the fourth C's which makes our communication level more effective in the business
field is concreteness which is important as like that of all other C's.It plays a pivotal role in this growing industry.

This means that the information we give to our customers and other people through written or oral way is being to very clear and straightforward based on the factual material like figures and data. The information expressed in words and sentence structure interpreted indisputable and nothing is left to the imagination.The communication must be particular and plain. It also strengthens the confidence level.It is important in both personal and professional life.For instance the concrete message from employees to the boss regarding performance improve the oversee of ongoing  progress.

There are some features of concrete communication :

• It is supported with the specific facts and figures 
• The use of that kind of usual words which are understandable and bring a reputation
• Always the straightforward and clear-cut communication to save the time.
• concrete messages are not misinterpreted.

The concrete must have the clear information including benefits which makes audience informative regarding the  matter.

Reference:

https://www.mind tools.com/pages/article/newCS_85.htm

Some facts before apply concreteness:

• Imagine the situation and then explain the thing or matter

• The communication should include actions instead of general words which are not enough

• It also include the details,emotions and judgements 

                                                                                                             

              Effective Business Communication 

 We are continuing with the effective business communication. In first post I discussed first to c's 

which was clarity and correctness. Today we are going to discuss about third c's of operative communication and that is consideration.A consideration is not applied only one type of business after all it is also beneficial for our life purposes and it is very essential tool for success and for good results.

Definition of Consideration:

It means to think carefully and the exchange of promises or services in the contracts and in every stage of the life.For Example : In contracts we have to write all the terms and conditions on that conditions an another person can take any decisions is he/she agree with that matter.So, in business it is very important to inform customers about the things or anything else.It also includes your attitudes about your behavior and how you response to anything.

http://communicationtheory.org/considerationyou-attitude-for-effective-business-communication/

Importance of consideration:

It is important in everything like in business, relationship.It is like a glue to bind any contract and promise and it is being important for the better arrangements.For Example: a person consider or promise to give money for the goods or services provided.In addition,

• It is necessary when dealing with anyone.
• It shows you a thoughtful person.
• It is important for unexpected outcomes in future.

Rules:

There are some rules to ensure consideration;

1)Always use "you view point instead of other points.

2)Display reader interest

3)Highlight pleasant facts

4)Put always you feel to be correct.

Effective Business Communication

                        Effective Business communication

    In this world, there are different types of  businesses and folks have different approaches to do a 

work.some people do work which  is related to their professions . But to run a business smoothly there are some rules which an entrepreneur or working person have to follow . The most important rule of business is excellent communication .Every employer need to be good in his communication skills and this not only limited that person has fluency of language and accuracy  but it more than that which is detailed below ;

To being a better communicator businessman have to be expert in these seven C's :

• clarity
  
• correctness
• clear 
• concrete
• confident
• courtesy

        Let's discuss first two c's briefly:


CLARITY  :  This means a make every statement straight and with complete discussion . Make every step clear for your employees and clients .Don't try to communicate with difficult and heavy words that your clients not understand just use simple and easy sentence structure . In this way your receiver get messages clearly and they have not any misunderstanding regarding their questions and inquiries .There are some advantages of clarity ;

• Time -saving
• No chance of any mistake in future&
• Establish good bond between customers and employees

https://www.managementstudyguide.com/seven-cs-of-effective-communication.html

CORRECTNESS: This word stands on right information . It is the duty of both employee and client to give right and true information . If a client have some problem and questions regarding the services provided by company just ask in corrective way . It also includes good grammar . Everyone have to be familiar with grammar try to decline grammar errors . In this way receiver understand all the matter which sender try to explain .There are some features of correctness ;

• The message is correct ,exact and well-defined.
• If message is correct . it boost up the interest level of audience.
• It also increase the confidence level.