Effective Business communication
In this world, there are different types of businesses and folks have different approaches to do a
work.some people do work which is related to their professions . But to run a business smoothly there are some rules which an entrepreneur or working person have to follow . The most important rule of business is excellent communication .Every employer need to be good in his communication skills and this not only limited that person has fluency of language and accuracy but it more than that which is detailed below ;
To being a better communicator businessman have to be expert in these seven C's :
- clarity
- correctness
- clear
- concrete
- confident
- courtesy
CLARITY : This means a make every statement straight and with complete discussion . Make every step clear for your employees and clients .Don't try to communicate with difficult and heavy words that your clients not understand just use simple and easy sentence structure . In this way your receiver get messages clearly and they have not any misunderstanding regarding their questions and inquiries .There are some advantages of clarity ;
- Time -saving
- No chance of any mistake in future&
- Establish good bond between customers and employees
CORRECTNESS: This word stands on right information . It is the duty of both employee and client to give right and true information . If a client have some problem and questions regarding the services provided by company just ask in corrective way . It also includes good grammar . Everyone have to be familiar with grammar try to decline grammar errors . In this way receiver understand all the matter which sender try to explain .There are some features of correctness ;
- The message is correct ,exact and well-defined.
- If message is correct . it boost up the interest level of audience.
- It also increase the confidence level.
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